📄️ Cart not Working
This is one of the most commonly reported issues. There might be a number of reasons why this happens, and here are some of the prominent reasons. The following article might be of help to you in troubleshooting cart-related issues.
📄️ How to disable shipping address and payment in checkout
Many owners of small online stores have asked us how to disable the Shipping address
📄️ How to create a custom thank you message
You can display a thank you message, instructions or information to your customers after they have completed the purchase. For example, if you are selling digital goods, you can include a link where the customer can download the items.
📄️ Joomla Article Error decoding json data
After updating Joomla version from 3.6.2 to 3.6.3 or 3.6.4, you might be facing below error when editing article/product. Some of them had large entries, so since attribs column was limited to 5120 characters, data was truncated. So then opening any article with truncated attribs spit this error.
📄️ Moving the description
To move the description below the price section of the product
📄️ Products not visible on storefront
This is one of the most commonly reported issues. There might be a number of reasons why this happens, and here are some of the prominent reasons. The following article might be of help to you to understand some of the common reasons for a product not being displayed in the storefront.
📄️ Troubleshooting Cart related Issues
Are you trying to hide the buy button for specific products?
📄️ Troubleshooting Email Issues
Mail delivery is a bit tricky process and it primarily depends on your hosting service. Yes. You read it right. Neither Joomla or J2Store can send an email. They can only prepare the email and pass it to the mail server of your hosting service (or an SMTP service).
📄️ Troubleshooting Product Display Module Issues
Why product description not showing when viewing product using J2Store Product Display Module ?
📄️ Troubleshooting Translate related Issues
1. Did you download and installed the translations for your language from our website ?
📄️ Troubleshooting Checkout Issues
How to enable guest checkout only?
📄️ Troubleshooting Common Issues
This topic would cover the following topics:
📄️ Troubleshooting Paypal related Issues
There could be many reasons why your Paypal Plugin is not working. This guide lists most common reasons and solutions for them.
📄️ Troubleshooting Shipping Issues
Introduction
📄️ Troubleshooting Tax Issues
How to display Prices without including tax?