Products not visible on storefront
J2Commerce (formerly known as J2Store)
This is one of the most commonly reported issues. There might be a number of reasons why this happens, and here are some of the prominent reasons. The following article might be of help to you to understand some of the common reasons for a product not being displayed in the storefront.
Issue:
Product created, but is not reflecting in the storefront.
Causes and resolution:
Is this product treated as a product?
Navigate to the J2Commerce (or J2store Cart) tab. Check if the “Treat as a product” is set to 'Yes'.
Product Status:
Check your product status. Make sure you have the status as Published.
Make a note of the category that you have set for the Article. Navigate to Menu > All menu items > Your product menu > Details > Choose a category. Check if the category to which the article belongs is chosen.
Category published :
Make a note of the category that you have set for the Article. Navigate to Content > Article > category and check whether the category to which the article belongs is published.
Navigate to Menu > All menu items > your required menu. Check whether the menu containing the category of the article is published.
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