How to create an FTP account and super user account in Joomla
J2Commerce (formerly known as J2Store)
Last updated
J2Commerce (formerly known as J2Store)
Last updated
Sometimes, at support, we require access to the site’s backend and/ or the FTP details. Here is how you could create a super user account and a FTP account in your Joomla site:
Creating a FTP account: To create an FTP account on your site, please follow the below instructions:
Creating a super user account: Here is a video tutorial on how to create a super user account:
IP to be whitelisted: Please make sure that you have the following location and IP whitelisted:
Location: India IP address: 122.165.209.226