---
title: "Sales"
description: "Sales management in J2Commerce provides comprehensive tools for managing your store's commercial operations. Track orders from placement to delivery, manage customer relationships, and create…"
url: "https://docs.j2commerce.com/v6/sales"
markdown_url: "https://docs.j2commerce.com/v6/sales.md"
last_updated: "2026-10-23T02:33:38+00:00"
version: "J2Commerce 6"
breadcrumbs:
  - title: "Home"
    url: "https://docs.j2commerce.com/"
  - title: "J2Commerce 6"
    url: "https://docs.j2commerce.com/v6"
  - title: "Sales"
    url: "https://docs.j2commerce.com/v6/sales"
---

# Sales

Sales management in J2Commerce provides comprehensive tools for managing your store's commercial operations. Track orders from placement to delivery, manage customer relationships, and create promotional campaigns with discount coupons.

## Overview

The Sales section contains three key areas:

**Orders:** The purpose is to view and manage customer orders, update statuses, and process refunds

**Customers:** The purpose is to view registered customers and their order history

**Coupons:** The purpose is to create and manage discount codes for promotions

## Key Features

### Orders

- View all orders with filtering by status, date, customer, and payment method
- Order details include billing/shipping addresses, items, totals, and payment information
- Update order statuses with customer notifications
- Print invoices and packing slips
- Resend confirmation emails
- View order history timeline

### Customers

- Customer list with email, name, and contact information
- View total orders and total spent per customer
- Filter customers by country
- View the customer's order history

### Coupons

- Percentage discounts (cart-wide or per-product)
- Fixed amount discounts
- Free shipping coupons
- Time-limited promotions with start and end dates
- Usage limits per coupon and per customer
- Restrict by product, category, brand, or customer group

## Locating the Sales Features

There are **two** ways you can access the sales features.

**Option A:** Go to the **J2Commerce** icon at the top right corner **-> Sales**

**Option B:** Go to **Components** on the left sidebar **-> J2Commerce -> Dashboard -> Sales**

![](https://docs.j2commerce.com/images/docs/shared/sales.webp)

## Pages

- [Coupons](https://docs.j2commerce.com/v6/sales/coupons.md): Coupons allow you to create promotional codes that customers can apply at checkout for discounts.
- [Customers](https://docs.j2commerce.com/v6/sales/customers.md): The Customers page displays all store customers who have placed orders or created accounts.
- [Order Transaction Ledger & Payment Balance](https://docs.j2commerce.com/v6/sales/order-transaction-ledger.md): Understand the Payment Balance card on the order screen, how multi-charge and partial-refund orders are tracked, and what the upgrade backfill does.
- [Orders](https://docs.j2commerce.com/v6/sales/orders.md): The Orders page displays all customer orders with comprehensive filtering and management capabilities.
- [Vouchers & Gift Cards](https://docs.j2commerce.com/v6/sales/vouchers.md): Manage gift-card vouchers in J2Commerce — balances, usage history, manual balance adjustments, CSV export, and the customer-facing Gift Cards tab.